Jun. 12th, 2023
Ok, I'm on pager duty, Karen on the plane, and we went for a walk with my wife, and the pager paged.
It turned out that in one of the services (or jobs) a bunch of requests were failing, but all we know in the logs (we had a pretty good workbook with good links) that only request ids are saved. The rest is somewhere in Dynamo, etc. So I created a jira case, and wrote some code in that project, to log the profile id, the functionality requested, and the status - big deal. It went through well, except that Mahesh already created a Jira case covering the same problem - which case was happily ignored.
Anyway, another thing is that support reports users problems with timestamps - in one place they see local time, in another they see EST. Bad, bad service, but which one?
Did not do anything else, because, well, I'm busy, I'm on PD, you know. My favorite pastime. Солдат спит, служба идет.